BluffBet Privacy Policy

At BluffBet, we take your privacy seriously and are committed to protecting the personal information you share with us. This BluffBet Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website at bluffbet.com/en-ca or use our gaming services. By registering an account or using BluffBet casino, you agree to the practices described in this policy. If you have questions about how we handle your information, our support team is always available to assist you.

Who We Are

BluffBet is operated by Throne Entertainment B.V., a company registered in the Commercial Register of Curaçao under number 150615, with its registered address at Mercuriusstraat 15, Willemstad, Curaçao. We are licensed and regulated by the Curaçao Gaming Authority to offer games of chance under license number OGL/2024/1585/0822. TPM Services Limited, registered in Cyprus under registration number HE421716 and located at Stasikratous 22, Olga Court, Flat/Office 302, 1065 Nicosia, Cyprus, acts as our independent representative. As the data controller, we determine how and why your personal information is processed when you use bluffbet casino services.

Information We Collect

When you create a BluffBet account or use our platform, we collect several types of information necessary to provide our services, comply with regulatory obligations, and improve your overall experience.

• We collect registration details such as your full name, date of birth, email address, phone number, and residential address.
• We gather identity verification documents, including government-issued ID, proof of address, and payment verification, to comply with anti-money laundering and KYC requirements.
• We record your transaction history, including deposits, withdrawals, and the payment methods you use, such as Interac, MiFinity, MuchBetter, Bitcoin, Litecoin, Tether, Mastercard, and Visa.
• We track your gaming activity, including games played, wagers placed, session duration, and bonus usage, to personalize your experience and detect problem gambling patterns.
• We collect technical data such as your IP address, browser type, device information, and login timestamps whenever you access BluffBet casino login.
• We may record communications you have with our support team via live chat or email for quality assurance and dispute resolution purposes.

How We Use Your Information

We use the information we collect for legitimate business purposes related to operating our gaming platform and ensuring compliance with our licensing obligations.

• We use your data to verify your identity, age, and eligibility to play at BluffBet in accordance with responsible gambling regulations.
• We process your transactions securely, including deposits and withdrawals, and apply the minimum and maximum limits associated with each payment method.
• We personalize your experience by tailoring promotions, VIP rewards, and bonus offers such as our welcome package based on your activity.
• We monitor account activity to detect fraud, prevent money laundering, and protect our platform and players from unauthorized access.
• We communicate important updates, including changes to our terms, promotional offers, and account notifications, unless you opt out of marketing communications.
• We use aggregated and anonymized data to analyze trends, improve game selection, and enhance our website's performance across desktop and mobile devices.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies help us remember your preferences, keep you logged in, and understand how you interact with our games and promotions. You can manage or disable cookies through your browser settings, though doing so may affect certain features of our platform, including your ability to access BluffBet casino login smoothly. Our cookie practices are further detailed in our separate Cookie Policy.

How We Share Your Information

We do not sell your personal information to third parties. However, we may share your data under specific circumstances necessary for operating our business and complying with legal obligations.

• We share information with payment processors to facilitate deposits and withdrawals through methods like Interac, crypto, and bank transfers.
• We disclose data to regulatory authorities, including the Curaçao Gaming Authority, when required by law or to maintain our licensing compliance.
• We work with third-party service providers, such as identity verification companies and fraud prevention services, who process data on our behalf under strict confidentiality agreements.
• We may share information with law enforcement agencies if required to investigate fraud, money laundering, or other unlawful activities.
• We may transfer data in connection with a merger, acquisition, or sale of assets, subject to confidentiality protections.

Data Security

We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Our security protocols include encryption of sensitive data, secure servers, and regular security audits. While we strive to protect your information at BluffBet casino, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements. Financial and identity verification records are typically retained for a minimum period required under anti-money laundering regulations, even after you close your account with us.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We are committed to respecting these rights and responding to your requests promptly.

• You have the right to request access to the personal information we hold about you.
• You may request correction of inaccurate or incomplete information in your account.
• You can request deletion of your data, subject to our legal retention obligations.
• You have the right to withdraw consent for marketing communications at any time.
• You may request a copy of your data in a portable format where applicable.

To exercise any of these rights, please contact us at [email protected], and our team will assist you accordingly.

Third-Party Links

Our website may contain links to third-party websites, including payment providers and game developers such as Pragmatic Play and Evolution Gaming. We are not responsible for the privacy practices of these third parties, and we encourage you to review their respective privacy policies before sharing any personal information.

Children's Privacy

Our services are strictly intended for individuals who are of legal gambling age in their jurisdiction. We do not knowingly collect personal information from minors, and any account found to belong to an underage individual will be immediately suspended and reported as required.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We encourage you to review this page periodically. Continued use of BluffBet casino after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to our support team via live chat, available daily from 08:00 to 21:00 UTC, or by emailing us at [email protected]. We are here to ensure your experience with us remains safe, transparent, and enjoyable.